How to Create a Message Directly from
Visual Prolog 5.1 VDE?
Visual Prolog 5.1 suggests registered users a very convenient
way to contact with PDC Visual Prolog Technical Support service while you
work in the VDE.
This is the most recommended way for sending questions about problems of using
Visual Prolog.
-
Open the project concerning the problem.
-
Choose the Help | Feedback to VIPSupport command.
-
The "Create Mail to PDC Support" feature
will automatically:
 | create a letter, |
 | insert the Visual Prolog technical support address |
 | gather information that can be required for correct understanding of
your problem e.g. Visual Prolog version, platform, project settings, etc. |
- Give a short informative description of the problem in the Subject field.
Please, do not use general subjects, such as: "Visual Prolog
problem", "Help", etc.
- Type your product serial number in the Message field.
- Give a detailed description of the problem in the Message field.
The information placed here should be sufficient to reproduce the problem on
our computers; otherwise, the answer, probably, will be just:
- "We cannot reproduce the problem!"
Examples of code illustrating problems are required.
|